Privacy Policy

Last updated: 10 July 2026

Find Cheap Bathrooms respects your privacy and is committed to handling personal information fairly, securely and transparently.

This Privacy Policy explains what personal data we collect, why we use it, how long we keep it, when we share it and the rights available to you when you use our website or buy from us.

It applies when you:

• visit or browse our website;
• view bathroom products and related content;
• create or use a customer account;
• place an order or use guest checkout;
• contact us about a product or order;
• request a return, refund, cancellation or exchange;
• submit a review, comment or other content;
• subscribe to promotional emails or other marketing.

Please read this policy carefully so that you understand how we use your information.

1. Who We Are

Find Cheap Bathrooms is a trading name of FINDCHEAPEVERYTHING LTD, a company registered in England and Wales under company number 16467887.

FINDCHEAPEVERYTHING LTD is owned by The Co Universe LTD, company number 16368736.

For the purposes of UK data protection law, FINDCHEAPEVERYTHING LTD is the data controller responsible for the personal data described in this policy.

Registered office:
1st Floor, 36-40 West Parade
Halifax
England
HX1 2TE

If you have questions about this policy or how we use your information, contact us:

Email:
mail@findcheapbathrooms.com
Phone:
+44 7356 288 574
Address:
Find Cheap Bathrooms, 1st Floor, 36-40 West Parade, Halifax, England, HX1 2TE

You may also complain to the Information Commissioner’s Office if you believe your personal data has been handled unlawfully. We would appreciate the opportunity to address your concerns first.

2. Personal Data We May Collect

The information we collect depends on how you interact with our website and services.

Identity and contact information

This may include:

• first name and surname;
• billing address;
• delivery address;
• email address;
• telephone number.

Account information

If you create a customer account, we may store:

• account login information;
• saved billing and delivery addresses;
• order history;
• account settings and preferences.

Order and transaction information

This may include:

• products ordered;
• order and transaction references;
• payment status;
• delivery and tracking information;
• returns, refunds, cancellations and exchanges;
• customer-service records connected with an order.

Payment information

We do not store your complete payment-card details ourselves. Payments are processed by third-party payment providers.

We may receive limited payment information such as:

• confirmation that payment was authorised;
• the type of payment method used;
• partial card or account references;
• transaction identifiers;
• refund and payment-status information.

Technical and usage information

When you use our website, we may automatically collect information such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages and products viewed;
• time spent on pages;
• referring website or campaign source;
• cookie and similar identifiers;
• security, error and diagnostic logs.

Customer-service information

If you contact us, we may collect:

• emails, messages and correspondence;
• details of your enquiry or complaint;
• return, refund or exchange information;
• photographs or videos of damaged, faulty, incorrect or incomplete products;
• installation or product information needed to investigate an issue.

Marketing and communication preferences

This may include:

• whether you have subscribed to marketing;
• whether you have unsubscribed or objected;
• your communication preferences;
• records of marketing opens, clicks or interactions where this functionality is used.

3. How We Collect Personal Data

Information you give us

You may provide personal data when you:

• place an order;
• create an account;
• complete checkout or delivery forms;
• submit a website contact form;
• email or telephone us;
• request a return, refund, cancellation or exchange;
• submit a review or comment;
• subscribe to offers or marketing messages.

Information collected automatically

Our website may use cookies, WooCommerce features, server logs and similar technologies to collect technical and usage information.

For example, we may record:

• products recently viewed;
• general location, IP address and browser type;
• delivery information entered to estimate shipping;
• basket, checkout, login and account activity;
• website errors, performance and security events.

Information received from other organisations

We may receive relevant personal data from third parties, including:

• payment and transaction information from providers such as PayPal, Stripe and Klarna;
• delivery updates from couriers, pallet networks and logistics partners;
• stock, fulfilment or order information from suppliers and manufacturers;
• fraud and verification information from security providers;
• review invitations or review content from review platforms;
• analytics, advertising, hosting, ecommerce and technical service providers.

4. How and Why We Use Personal Data

We only use personal data where we have a lawful reason to do so.

The lawful bases we may rely on are:

• Contract — where information is needed to process an order or provide a requested service;
• Legal obligation — where the law requires us to process or retain information;
• Legitimate interests — where processing is necessary for our business and does not unfairly override your rights;
• Consent — where you have actively agreed, such as for certain marketing or non-essential cookies.

Processing and fulfilling orders

We use personal data to take payment, confirm orders, arrange delivery, provide updates and support you after purchase.

Lawful basis: Contract.

Managing payments, cancellations, returns, refunds and exchanges

We use order and payment information to confirm transactions, process refunds, assess returns and deal with faulty, damaged, incomplete or incorrect products.

Lawful basis: Contract, legal obligation and legitimate interests.

Managing customer accounts

We use account information so you can log in, view past orders, save addresses and manage your details.

Lawful basis: Contract and legitimate interests.

Communicating with you

We may contact you about orders, payments, delivery, stock, returns, complaints, product issues or other customer-service matters.

Lawful basis: Contract and legitimate interests.

Preventing fraud and protecting our website

We may use personal data to screen transactions, protect accounts, prevent abuse and maintain the security of our website and systems.

Lawful basis: Legitimate interests and, where applicable, legal obligation.

Improving our website and services

We may analyse how visitors use the website, investigate errors, improve navigation, understand product interest and improve our customer experience.

Lawful basis: Legitimate interests and consent where required for non-essential cookies.

Meeting legal and regulatory duties

We may process information for accounting, tax, record-keeping, dispute resolution or to respond to lawful requests from courts, regulators or authorities.

Lawful basis: Legal obligation.

Sending marketing communications

We may send product news, promotions and offers where the law permits.

Lawful basis: Consent where required, or legitimate interests where permitted by law.

Our legitimate interests may include operating and improving our business, providing customer support, keeping accurate records, protecting customers and systems, preventing fraud and understanding how our website is used.

If you do not provide information required to process payment, deliver an order or deal with a return, we may not be able to provide the relevant service.

5. WooCommerce Accounts and Checkout

Our online store is operated using WooCommerce.

When you order, WooCommerce may store information such as your name, billing and delivery addresses, email address, telephone number, order contents and account information.

If guest checkout is available, you may be able to order without creating an account.

If account creation is enabled, your account may allow you to:

• view previous orders;
• save addresses;
• manage account details;
• access other store-account features available at the time.

6. Payments

Payments may be processed by third-party providers including PayPal, Stripe and Klarna.

To process a payment, we may share information such as:

• your name;
• billing address;
• order value;
• transaction and order references;
• other information needed to authorise or support the payment.

The information shared depends on the payment method selected.

Each payment provider acts according to its own privacy notice, which you should review when using that service.

7. Delivery, Returns, Refunds and Exchanges

We use personal data to:

• arrange and complete delivery;
• provide tracking and order updates;
• resolve delivery or access problems;
• process cancellations, returns, refunds and exchanges;
• investigate damaged, faulty, incomplete or incorrect bathroom products.

We may share necessary information with couriers, pallet networks, warehouses, suppliers, manufacturers, fulfilment partners and other organisations involved in completing or resolving your order.

If you provide photographs, videos, installation details or other evidence, we may use that information to assess the problem and determine the appropriate next step.

8. Access by Our Team

Authorised members of our team may access personal data where needed to operate the store, fulfil orders, manage payments, process refunds and provide support.

For example, administrators or shop managers may access:

• what was purchased and when;
• billing and delivery information;
• customer contact information;
• payment status;
• return, refund and support records.

Access is limited to team members who need the information for their role.

9. Reviews, Comments and Public Content

If you submit a product review, comment, testimonial or other public content, the information you choose to provide may be displayed on our website.

Do not include sensitive, confidential or unnecessary personal information in public submissions.

Comments

If website comments are enabled, we may collect the information entered in the comment form, together with the visitor’s IP address and browser user-agent information, to help detect spam and misuse.

An anonymised string created from an email address may be sent to the Gravatar service to check whether you use that service. If a comment is approved, an associated profile image may appear publicly beside the comment.

Where reviews, comments or spam protection are handled by a third-party service, that provider may also process personal data according to its own privacy terms.

10. Marketing Communications

Where permitted by law, we may send emails about bathroom products, offers, promotions and business updates.

You can stop marketing emails at any time by:

• using the unsubscribe link in a marketing email;
• emailing mail@findcheapbathrooms.com.

Opting out of marketing will not prevent essential non-marketing messages about your orders, account, delivery, returns, refunds or legal notices.

You may object to direct marketing at any time.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, protect the site and improve your experience.

These may include:

• strictly necessary cookies for baskets, checkout, login and security;
• functionality cookies that remember preferences;
• analytics cookies that help us understand site use;
• advertising or targeting cookies where enabled.

Where the law requires consent, non-essential cookies will not be placed until you have made a choice.

You can manage preferences through our cookie banner and, where applicable, your browser settings.

WordPress comment and login cookies

If comments are enabled and you leave a comment, you may be offered the option to save your name, email address and website in cookies for convenience. These cookies may remain for up to one year.

If you visit a login page, a temporary cookie may be used to check whether your browser accepts cookies. It contains no personal data and is normally deleted when the browser closes.

When you log in, WordPress may set cookies to remember your login and display preferences. Login cookies may last for two days, screen-option cookies for one year, and a “Remember Me” login may remain for approximately two weeks. Logging out removes the login cookies.

12. Google Fonts

Where Google Fonts are loaded from Google’s servers, your browser may connect to Google to download font files required to display the website.

That request may include an IP address, browser information, referrer information and the requested Google resource.

Google states that the Google Fonts Web API does not use cookies for these requests and does not use the information to build end-user profiles or deliver targeted advertising.

Where enabled, we use Google Fonts in our legitimate interests to provide a consistent and readable website design. A standard system font may be used if web fonts cannot be loaded.

13. YouTube

Some pages may contain embedded videos supplied by YouTube, which is operated by Google.

When you visit a page with an embedded video, your browser may connect to YouTube or Google servers. Depending on the embed configuration and whether you play or interact with the video, Google or YouTube may receive information about your device and visit.

If you are signed into a Google or YouTube account, information about your interaction may be associated with that account.

Where available, we may use YouTube’s privacy-enhanced embedding mode. If you click through to YouTube or interact with the service, Google’s own privacy terms will apply.

We use embedded video content in our legitimate interests to provide useful product, installation or buying information in an accessible format.

14. Sharing Personal Data

We may share personal data with trusted organisations where necessary, including:

• payment providers;
• couriers, pallet networks and delivery companies;
• suppliers, manufacturers, warehouses and fulfilment providers;
• fraud-prevention and identity-verification services;
• hosting, ecommerce, website and IT providers;
• customer-support and communication platforms;
• email-marketing providers;
• analytics and advertising providers;
• professional advisers such as accountants, insurers, solicitors and auditors;
• courts, regulators, tax authorities, law enforcement or other bodies where disclosure is legally required.

We expect third parties to use personal data only where necessary and in accordance with applicable data-protection law and appropriate contractual arrangements.

15. International Transfers

Some service providers may store or process personal data outside the United Kingdom.

Where data is transferred internationally, we rely on an appropriate legal safeguard, which may include:

• UK adequacy regulations;
• the UK International Data Transfer Agreement;
• the UK Addendum to the EU Standard Contractual Clauses;
• another transfer mechanism permitted by UK law.

You may contact us for more information about safeguards used for a relevant transfer.

16. How Long We Keep Personal Data

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing support, complying with legal and tax duties, resolving disputes, preventing fraud and enforcing rights.

Typical retention periods may include:

• Order, invoice, accounting and tax records: normally up to six years from the end of the relevant financial year, or longer where required by law or an ongoing HMRC enquiry;
• Returns, refunds, warranties, complaints and support records: normally up to six years after resolution, unless a longer period is reasonably needed for legal claims, product safety, fraud prevention or warranty support;
• Customer accounts: while the account remains active and for a reasonable period after closure or inactivity, subject to legal, fraud-prevention and dispute requirements;
• Marketing records: until you unsubscribe, object or withdraw consent, after which we may keep limited suppression information so that we do not contact you again;
• Technical and security logs: for as long as reasonably necessary for security, fraud prevention, diagnostics and audit purposes;
• Comments and cookie information: according to WordPress settings, cookie durations, consent records and moderation requirements.

When identifiable data is no longer needed, we will delete it, anonymise it or securely restrict access.

17. Your Data-Protection Rights

Depending on the circumstances, you may have the right to:

• request access to your personal data;
• ask us to correct inaccurate or incomplete information;
• request deletion in certain circumstances;
• request restriction of processing;
• object to processing based on legitimate interests;
• object to direct marketing at any time;
• request transfer of personal data where the right applies;
• withdraw consent where processing relies on consent.

To exercise a right, email mail@findcheapbathrooms.com.

We may ask for information needed to verify your identity before acting on a request.

You also have the right to complain to the Information Commissioner’s Office.

18. Automated Decisions and Profiling

We do not carry out solely automated decision-making or profiling that produces legal or similarly significant effects on individuals.

19. Data Security

We use appropriate technical and organisational measures designed to protect personal data.

These may include:

• secure website connections;
• account and access controls;
• password protection;
• software and security updates;
• monitoring, logging and fraud prevention;
• limiting access to staff and providers who need the information.

No website, transmission method or storage system can be guaranteed to be completely secure.

20. Links to Other Websites

Our website may link to third-party websites, services or platforms.

We are not responsible for how those third parties collect or use personal data. You should review their own privacy policies before providing information.

21. Children’s Privacy

Our website and products are not directed at children, and we do not knowingly collect personal data from children.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, providers, legal obligations or data-processing activities.

The latest version will be published on this page with the revised date shown at the top.

23. Contact Us

For questions, requests or concerns about this Privacy Policy or your personal data, contact:

Find Cheap Bathrooms
1st Floor, 36-40 West Parade
Halifax
England
HX1 2TE

Email:
mail@findcheapbathrooms.com
Phone:
+44 735 6288 574